Online Customer Support:

Hours: M-F 9:00-18:00(EST)

Email: service@ranein.net

US: (424)452-2630

CN:+8618924923772

address: A507-1, 5th Floor, Phase 1, No. 88 Caihong Avenue, West District, Zhongshan City, Guangdong Province, China

We are currently experiencing high call volume that may result in longer than average wait times, we apologize for any delays. For non-urgent assistance, please submit your question via email service@ranein.net and we will provide a response within 48 hours. In the meantime, please refer to our FAQ for additional information and support. We appreciate your understanding and patience.

The website is jointly operated by Jianyi Network Technology (Zhongshan) Co., Ltd. registered at A507-1, 5th Floor, Phase 1, No. 88 Caihong Avenue, West District, Zhongshan City, Guangdong Province, ChinaandBLUE STAR TRADING LIMITED Company registered at RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK